Significance of Human Resource Management in Banking Industry: a Case Study of Union Bank Plc, Kaduna

Topics: Human resource management, Management, Human resources Pages: 49 (11367 words) Published: November 15, 2011
TITLE PAGE

THE SIGNIFICANCE OF EFFECTIVE HUMAN RESOURCE MANAGEMENT IN BANKING SECTOR

(A Case Study of Union Bank Nigeria Plc, Kaduna Area Office)

BY

ISMAIL MOHAMMED
KPT/CBMS/2003/4471

BEING A PROJECT SUBMITTED TO THE DEPARTMENT OF MANAGEMENT STUDIES, COLLEGE OF BUSINESS AND MANAGEMENT STUDIES (CBMS) KADUNA POLYTECHNIC, KADUNA.

IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF HIGHER NATIONAL DIPLOMA IN HUMAN RESOURCE MANAGEMENT

SEPTEMBER, 2008
DECLARATION
I hereby declare that this research work has been conducted solely by me under the supervision of Alh. Yahaya Abdulhameed of the Department of Management, Kaduna Polytechnic, Kaduna and I have neither copied someone else’s work nor someone done it for me.

ISMAIL MOHAMMED

KPT/CBMS/03/4471SIGNATURE

________________
DATE
APPROVAL PAGE
This is to certify that this project is an original work undertaken by Ismail Mohammed KPT/CBMS/03/4471 and has been prepared in accordance with the regulation governing the preparation and presentation of project in partial fulfillment of the requirement for the award of Higher National Diploma in Human Resource Management, Kaduna Polytechnic.

Alh. Yahaya Abdulhameed________________________

PROJECT SUPERVISORSIGNATURE DATE

Alh. Yahaya Abdulhameed___________________________

PROJECT COORDINATOR SIGNATURE DATE

Hajiya Talatu Umar Raiya ___________________________

HEAD OF DEPARTMENTSIGNATURE DATE

EXTERNAL EXAMINER ___________________________

SIGNATURE DATE
DEDICATION
I dedicate this project Work to God Almighty for giving me the ability, good health, strength and sparing my life towards accomplishing this great task successfully.

ACKNOWLEDGEMENT

I thank God Almighty for giving me the strength to pass through my academic programme successfully.

My profound gratitude goes to my noble and dedicated supervisor, Alh. Yahaya Abdulhameed for making out time to correct and guide me at various stages of this project which eventually led to a perfect finish. May Almighty God in his infinite mercy be with you in all your endeavours.

I thank my parent for their financial support and my brother and sisters for their moral support.

I equally thank my able H.O.D Mrs. T.R Umar and the entire lecturers of management department for helping in shaping my personality academically

I equally wish to express my appreciation to the entire lecturers of the department of Management Studies. May Almighty God reward you with the best of everything you are looking for.

ABSTRACT
The effect of employee motivation is a critical factor responsible for labour turnover. This research was conducted based on the level of mobility in relationship with motivation. This research project is divided into five (5) chapters and each one has its own topic. In chapter one, a brief introduction of the project topic is made and also the objective of the research, then a hypothesis is stated scope and limitation of the study is also made chapter two is the review of past literature already written by the other researchers/ writers on the topic under review. Then different motivational theories are outlined. Also, reason for labour turnover and impact of labour turnover in organization performance were discussed. Chapter three is describing the methodology used in collecting the relevant data. The methods and procedures employed in conducting this research include questionnaire and procedure employed involving the population and the sample size. In chapter four, the data collected are presented, interpreted and analyzed to support the aim of the research. The last chapter is chapter five. Here, the whole research work is summarized, conclusion and recommendation were made based on the finding of the research. TABLE OF CONTENTS:

Title Page----------i
Approval ----------ii
Declaration ----------iii
Dedication -------...

References: Beardwell I.J (1992) ‘The New Industrial Relation A Review of the Debate. Human Renounce Management Journal Vol. 2, No 2.
Beer M. (1984) Managing Human Assets. New York; Free Press.
Boxall, P.F (1992) ‘Strategic Human Resource Management; Beginnings of A New Theoretical Sophistication? Human Resource Management Journal Vol. 2, No 3 Spring.
Cooper S. & Lybrand (1985) A Challenges to Complacency; Changing Attitudes to training London MSC/NEDO.
Devanna (1984) A Framework for a Strategic Human Resource Management. New York; John Wiley.
Fombrum, C.J (1984) Strategic Human Resource Management New York; John Wiley.
Handy, C. (1987) ‘The making of Managers; Report on Management Education, Training and Development in the United States, West Germany, France, Japan and the UK London NEDO.
Hendry, C & Pettigrew, A (1986) ‘The Practice of Strategic Human Resource Management, Personal Review Vol. 15, No. 5.
Kanter R. (1984) The Change master. London; Allen and Unwin.
Peters, T & Waterman, R. (1982) In search of excellence. New York; Harper & Row.
Poole, M (1986) Industrial Relations; Origins and Patterns of National Diversity London; Routledge & Kegan Paul.
Walton, R.E. (1985) ‘From Control to Commitment in the Work Place, Harvard Business Review, Vol. 63, No 2.
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