Narrative Report

Topics: Human resources, Hotel, Human resource management Pages: 7 (1039 words) Published: June 27, 2013
“PRACTICUM REPORT”

“on”
E-HOTEL MAKATI
906 A. Arnaiz Avenue, San Lorenzo Village, Makati 1223 Philippines

“In partial fulfilment of the requirements for the course”

Bachelor of Science in International Travel and Tourism Management

“Lyceum of the Philippines University”
“College of International Tourism and Hospitality Management” “General Trias Cavite”

“SUBMITTED TO”

“SUBMITTED BY”

“SUBMITTED ON”
30th of May, 2013
APRIL 5,2013-MAY 22,2013

TABLE OF CONTENTS

TITLE PAGE1
TABLE OF CONTENTS2
INTRODUCTION3
Location
Accommodation
Room Categories
Hotel Facilities & Services
Restaurants
Transportation
Local Attractions
DISCUSSION6
Human Resources Division
* Role of Human Resources
* Legal Aspects
Action of Human Resources
* Recruitment
* Selection
* Orientation
* Training
* Performance Evaluation
* Compensation
* Employee Retention
CONCLUSION11
BIBLIOGRAPHY12

INTRODUCTION
LOCATION

Located in Makati, the central district of manila, The E-hotel Makati is an ideal place for discerning travellers. Strategically and centrally accessible to the leading business addresser, exclusively residential areas, restaurants and finest attractions, all of which are walking distance to this boutique hotel

ACCOMMODATION

34 elegant and suites, equipped with invidivually controlled air-conditioning system * Intercooling rooms
* Private bath shower and hair dryer
* LCD TV with Cable satellite
* NDD/IDD phone access
* In room safety box
* Mini bar
* Long work station desk
* Wired Internet Access

ROOM CATEGORIES
Room Categories with description
* Superior (road view) 28sqm
* Deluxe (with veranda) 33sqm
* Deluxe (with veranda) 58sqm

HOTEL FACILITIES AND SERVICES
* Complimentary Breakfast
* Concierge
* Business center
* Lobby with wifi access
* Laundry & dry cleaning services
* Airport transfers
* Massage (upon request)
* Money changer
* Major credit cards accepted

RESTAURANTS
E-Resto Cafe : coffee shop serving breakfast, lunch and dinner specializing in Californian and Mediterranean cuisine E-Lounge : Lobby lounge serving appetizers, cocktails, snacks, a wide selection of alcoholic beverages.

TRANSPORTATION
From Ninoy Aquino International Airport to Hotel 20minutes
From Manila Domestic Airport to hotel 20minutes From Manila port area to hotel 20minutes

LOCAL ATTRACTIONS
5minutes walk from Glorietta and ayala museum
2minutes walk from Greenbelt Mall and Asian Institute of Management AIM 9km distance from historical Intramuros/Fort Santiago and Rizal Park 5km distance from the Mall of Asia

Human Resources Division

ORGANIZATIONAL CHART

Human Resources Division primary role is to help mangers plan, acquire, develop, maintain and optimize the use of human resources. To achieve this purpose HRD will provide service and support to management and employees in the following areas: * Recruitment selection and placement

* Training and Development
* Compensation and benefits
* Organizational development
* Personnel policies and administration
* Employee relation and communication

The Role of Human Resources
Human Resources Department assists departmental managers in recruitment, selection, orientation, training, performance evaluation, compensation, labor relations, safety and health, legal and wide range of specialized tasks. HR Activities in large hotels are actually performed by two groups of staff members: the operating managers in line departments and the specialists in the HR Department.

Human Resources Activities
* Implementing Policies and Tactics to effectively recruit, select,...
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