Introduction to Human Resource Management

Topics: Human resources, Human resource management, Management Pages: 23 (9621 words) Published: March 20, 2015
Chapter 1 Introduction to Human Resource Management

1) The basic functions of the management process include all of the following EXCEPT ________. A) planning
B) organizing
C) outsourcing
D) leading
Explanation: C) The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions.

2) Which of the following is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling personnel? A) manager
B) entrepreneur
C) generalist
D) marketer
Explanation: A) The manager is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling the efforts of the organization's people. An entrepreneur may manage people or may hire a manager to do so instead, but entrepreneurs are defined as individuals who start their own businesses.

3) Which of the following includes five basic functions—planning, organizing, staffing, leading, and controlling? A) job analysis
B) strategic management
C) management process
D) adaptability screening
Explanation: C) The management process includes five basic functions—planning, organizing, staffing, leading, and controlling. Strategic management refers to the process of identifying and executing the organization's mission by matching its capabilities with the demands of its environment.

4) Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures? A) planning
B) organizing
C) staffing
D) leading
Explanation: A) Planning, organizing, staffing, leading, and controlling are the five main functions of management. The planning function involves establishing goals and standards, developing rules and procedures, and forecasting.

5) Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Celeste spend most of her time? A) leading

B) controlling
C) organizing
D) planning
Explanation: D) The planning function of the management process requires managers to establish goals and standards, develop rules and procedures, and develop plans and forecast. Leading involves motivating staff, while controlling requires a manager to set standards, such as sales quotas. Assigning tasks to employees is an aspect of the organizing function.

6) Jolene, a manager, delegates the authority for a project to Lee, her subordinate. Jolene is most likely involved in which function of the management process? A) staffing
B) organizing
C) motivating
D) leading
Explanation: B) The organizing function of the management process includes delegating authority to subordinates and establishing channels of communication. The organizing function also includes establishing departments and coordinating the work of subordinates.

7) When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process. A) planning
B) leading
C) controlling
D) organizing
Explanation: C) The controlling function of the management process requires managers to set standards such as sales quotas, quality, standards, or production levels. Managers then compare actual performance with the standards, which often involves the use of metrics. Corrective action is then taken when necessary.

8) Which function of the management process includes selecting employees, setting performance standards, and compensating employees? A) organizing
B) planning
C) motivating
D) staffing
Explanation: D) The staffing function of the management process determines what type of people you should hire, recruiting prospective employees, selecting employees, training and...
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