Human Resource Planning Proposal for Harbour IT Asia

Topics: Human resource management, Human resources, Recruitment Pages: 26 (6547 words) Published: September 11, 2014
Running head: HUMAN RESOURCE PLANNING PROPOSAL FOR HARBOUR IT ASIA

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Human Resource Planning Proposal for Harbour IT Asia
Margrethe Rae Decena
BS ENT OU 2-3
Polytechnic University of the Philippines – Open University

Author Note
Margrethe Rae Decena, BS ENT OU 2 – 3, Polytechnic University of the Philippines – Open University. This proposal is submitted as a requirement for the subject ENMA 3163, Human Resource Management in Small and Medium Enterprises, First Block, First Semester, June 21, July 5 and 19, and August 2, 2014, at 7:30 AM in Room 9 by Professor Carol Mateo.

Correspondence concerning this proposal should be addressed to Margrethe Rae Decena, BS ENT OU 2 – 3, Open University, Room 9, 4th Floor, Ninoy Aquino Library and Learning Resources Center, Polytechnic University of the Philippines, Apolinario Mabini Campus, Anonas Street, Santa Mesa, Manila 1008. E-mail: sleepytulog@yahoo.com

HUMAN RESOURCE PLANNING PROPOSAL FOR HARBOUR IT ASIA

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Abstract
Harbour IT is a Managed IT Services and Solutions company that has been operating in Australia since 2001. Recently, the company established a branch office in Ortigas Center, Pasig City Philippines— effectively transitioning from renting an office and outsourcing employees, to absorbing these employees into official members of the Harbour IT team. This company is called Harbour IT Asia. Since 2012, Harbour IT Asia has hired two Human Resource Managers to create a Human Resource Management plan for the company, but both have since resigned. This proposal is an analysis on the company and includes a Human Resource Management plan.

Keywords: Harbour IT, Harbour IT Asia, IT Company, human resources, proposal

HUMAN RESOURCE PLANNING PROPOSAL FOR HARBOUR IT ASIA

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Linking and Aligning Human Resources Planning to Business Planning Determine the Company Goals
Harbour IT Asia aims to differentiate itself by providing customer service excellence in everything it does in the Managed IT Services & Professional Solutions Industry. Harbour IT Asia is committed to the highest standards of ethics, integrity and behavior and to always act in a professional and courteous manner, and adheres to the core values: of Customer Service Excellence, Customer Service Responsibility, Delivery Timelines and Availability, Courtesy, Honesty and Fairness, Team Spirit, and Meeting the Challenge.

Scan the Environment
Workforce analysis.
Harbour IT Asia currently employs 62 people. Out of the 62, there are 31 males and 31 female employees. The employees age range from 20 to 48 years of age with majority of the employees falling in the 25 to 35 age range. 15 per cent (15%) of the staff are in management, while the rest are experienced employees.

Internal scan.
Harbour IT Asia does not currently have its own Employee Manual and are using the existing employee manual provided by Multirational Corporation. Before establishing itself as a separate entity, Harbour IT Asia used to rent office space and source employees and other resources through Multirational Corporation.

Looking at the environment, there is also an obvious division between the two departments within Harbour IT Asia—Offshore and Internal. Offshore are less in number and have no interaction at all in their working relationship with the Internal staff. They tend to have separate team building activities and are allocated their own budget for these occasions. Several of the Offshore staff also have a more flexible

HUMAN RESOURCE PLANNING PROPOSAL FOR HARBOUR IT ASIA

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schedule, with the option to have full flexible hours or to work from home. The Internal staff, however, although more in number, are also divided into its own silos. There is an unspoken competition between the four Service Desk teams, and the teams are also distant from the IT Operations and Accounts teams. There is also an obvious display of favoritism within the company, with the Country Manager being open with his close...

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