Human Resource Management Practices of the Sydney Hotel

Topics: Human resource management, Customer service, Management Pages: 3 (757 words) Published: August 22, 2013
CHAPTER I
INTRODUCTION

Background

Sydney Hotel is a profit organization which was establish on June 1991 and it was started operate in General Santos City on 1993. For the successive years of operation, there was large number of guest every year that Check in the Hotel. It became a challenge to the president, Charlemagne T Delfino. Sydney Hotel is one of General Santos City's preferred hotels. The hotel is well-equipped with spacious function rooms for banquets and conferences. Sydney Hotel is a Standard hotel in General Santos City that has comfortable and affordable accommodations. The authorities of the Sydney Hotel see to it that they select the best employees and drive them towards improvements of their competencies and potentials as public servants. The Sydney Hotel follows a series of steps and due processes before undertaking any action towards hiring the most competent employee. The Human Resource Management and Development Office play a big role in governing this process to filter every applicant and finally choose the most qualified among all of them. Then comes the training and development for the employees. As humans, the employees have the assurance of their safety and health to be taken care of by the Sydney Hotel. As working individuals, these employees are also entitled to different compensations and benefits to compliment their hard work. After years of service, employees will have to have their career development for attaining greater heights of accomplishments and achievements. These HR Practices are all carried out with the help of the Human Resource Management and Development Office to lead the procedures and have promising results.

This study is focused on the Human Resource Management Practices of the Sydney Hotel of General Santos City. The study will show how the procedure is done and what are the different aspects to be considered in every practice.

Rationale of the Study
This study is conducted to determine the HR...
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