Chapter 9 staffing and human resource management

Topics: Human resource management, Human resources, Recruitment Pages: 29 (911 words) Published: May 24, 2015
CHAPTER 9
Staffing and
Human Resource
Management

Lecturer Giang Nguyen

1

After reading this chapter,
you should be able to:

10.1

1 Describe the components of organizational staffing.
2 Be aware of the legal aspects of staffing.
3 Present an overview of recruitment and selection.
4 Present an overview of employee orientation, training,
and development.
5 Explain the basics of a fair and reliable method of
evaluating employee performance.
6 Summarize the basics of employee compensation.

Lecturer Giang Nguyen

2

10.2

Awareness of
Legal Aspects
of Staffing
Human
Resources
Planning

Performance
Appraisal

Compensation

1.
Organizational
staffing model

Orientation,
Training, and
Development

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Recruitment

Selection
Adapted
from
3
Exhibit 10.1

1.1 Legal aspects of staffing
• Federal, state, provincial and local laws influence every aspect of talent management.
• When a possible legal issue arises, the manager should
review the relevant legislation in depth and confer with a
company specialist in employment law.

Lecturer Giang Nguyen

4

1.2 Strategic human resource planning
• The process of anticipating and providing for
the movement of people into, within, and out
of an organization to support the firm’s
business strategy

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5

10.3

1. Determine
future needs

4. Offer
training and
developmen
t

2. Determine
future
turnover

Steps
Involved in
Strategic
Human
Resources
Planning

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3. Recruit,
hire, or layoff
as necessary
6

2. Recruitment
• The process of attracting job candidates with
the right characteristics and skills to fill job
openings.

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7

Recruitment Purposes and Sources
Purposes
Include . .
.




Finding qualified
employees who fit
well into the
culture of the
company

10.4

Sources
Include . .
.




Selling the
company to high
quality
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Present employees
Referrals by
present employees
External sources,
such as
advertising and
placement offices
Online recruiting 8

Job descriptions and Job specifications
Job descriptions :explains in detail what
the job holder is supposed to do .

Job specifications: a statement of the personal
Characteristics including education, experience,
knowledge, and skill required to perform
the job successfully.

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9

3. Selection
• The process by which an organization
chooses from a list of applicants the
person or persons who best meet the
selection criteria for the position
available

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10

10.5

A Model for Selection
Applicant
is
Recruited

Preliminar
y
Screening
Interview

Completion
of
Application
Form

Psychologic
al and
Personnel
Testing

Physical
Examinatio
n

Reference
Checking

Job
Interview

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Adapted from Exhibit
11
10.5

Types of psychological tests





Situational judgment tests
Aptitude tests
Personality tests
Honesty and integrity tests

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12

CONGRATULATIONS!
You have a new employee!

Lecturer Giang Nguyen

13

4. Orientation, training, and
development
• Employee orientation: a formal activity
designed to acquaint new employees with the
organization
• Program includes:
– Tours of the building
– Talks by department heads
– Video presentation
– Printed and online information
– Visits to the company website
Lecturer Giang Nguyen

14

Training and development
• Training: Any procedure intended to foster and
enhance learning among employees,
particular directed at acquiring job skills
• Development: is a form of personal
improvement that usually consists of
enhancing knowledge and skills of a complex
and unstructured nature

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15

On the Job training

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