human resource

Topics: Human resource management, Management, Strategic planning Pages: 8 (751 words) Published: June 11, 2014
.

Planning, organizing, staffing, leading and controlling represent the:  Your Answer:
HR management function.

Correct Answer:
Management process.

 
Incorrect. This is the staffing and personnel management function. 

Be cognizant of the basic functions that all managers perform.

2.

The bottom line of managing is:
Your Answer:
Getting results.

 
Correct. Managers get these results through people.

3.

Which of the following is not a right bestowed by a manager's authority? Your Answer:
None of the above.

 
Correct. Authority includes all the named rights.

4.

A(n) _____ manager is always someone's boss and issues orders down the chain of command. Your Answer:
Line

 
Correct. Line managers are always someone's boss.

5.

HR's employee advocacy role includes all the following except: Your Answer:
Coordinative function, service function, functional control.

Correct Answer:
Creating a learning organization.

 
Incorrect. These functions are distinctly separate from the employee advocacy role. 

Review HR's service functions.

6.

The tendency of firms to extend sales, ownership and manufacturing to new markets abroad is: Your Answer:
Globalization.

 
Correct. This term is applied to the tendency for firms to expand abroad.

7.

Increased globalization results in:
Your Answer:
Increased competition.

 
Correct. Increasing globalization means increasing competition.

8.

Negative results of increased globalization are:
Your Answer:
Exporting jobs.

 
Correct. Competitive pressures of globalization are prompting more employers to export jobs abroad.

9.

The knowledge, education, skills, and expertise of workers is collectively known as: Your Answer:
Human capital.

 
Correct. The term denotes the knowledge, skills, education and expertise of workers.

10.

A company's _____ is its plan for balancing internal strengths and weaknesses with external opportunities and threats. Your Answer:
Strategy.

 
Correct. Refers to a firm's plan for maintaining its competitive advantage.

11.

Human resources creates value for the firm by:
Your Answer:
Engaging in activities that produce needed employee behaviors.

 
Correct. The company needs those behaviors to achieve its strategic goals.

12.

Planning, organizing, staffing, leading and controlling are elements of the management process. Your Answer:
False

Correct Answer:
True

 
Incorrect. These functions represent the management process.

13.

Failing to motivate subordinates can prevent getting desired results despite brilliant plans and building modern production facilities. Your Answer:
True

 
Correct. A manager can fail to get results by not properly motivating subordinates.

14.

Managers who are in charge of accomplishing the organization's basic goals are staff managers. Your Answer:
False

 
Correct. Staff managers assist and advise line managers.

15.

HR managers usually exert line authority, staff authority, and functional control simultaneously in an organization. Your Answer:
True

 
Correct. HR managers exert line authority within HR, advise line managers, and coordinate personnel activities.

16.

The heart of an HR manager's job is playing an employee advocacy role. Your Answer:
True

Correct Answer:
False

 
Incorrect. The employee advocacy role is one of an HR manager's service functions.

17.

Ensuring that line managers implement HR objectives, policies and procedures is achieved by HR managers exerting line authority. Your Answer:
True

Correct Answer:
False

 
Incorrect. Line authority is exerted only within the HR department.

18.

Globalization is partially responsible for firms increasingly using non-traditional workers. Your Answer:
False

Correct Answer:
True

 
Incorrect. Using non-traditional workers is a method of reducing labor force expenses.

19.

Human capital...
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