enterprise resources planning

Topics: Management, Supply chain management, Process management Pages: 19 (1494 words) Published: June 26, 2014
Name Chapter 1: Business Functions and Business Processes
Description
Instructions

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Question 1

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Question One of the four functional areas of operation is Human Resources (HR). Answer
True
False
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Question 2

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Question Historically, businesses have had organizational structures that separated the functional areas, but business schools have not been organized like that.
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Question 3

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Question Information systems that are designed so functional areas share data are called integrated information systems. Answer
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Question 4

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Question The functional area of Supply Chain Management (SCM) sets prices. Answer
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Question 5

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Question Sales forecasts are historical records of sales.
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Question 6

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Question Accounts receivable are recorded by the Human Resources department (HR). Answer
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Question 7

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Question The business function of government compliance falls under the Supply Chain Management functional area of operation. Answer
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Question 8

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Question The business process of Cash Flow Management is handled under the Accounting and Finance functional area of operation. Answer
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Question 9

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Question When manufacturing runs out of raw materials, it’s known as a stockout. Answer
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Question 10

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Question To avoid stockouts, manufacturers might carry extra raw materials. This excess is known as safety stock. Answer
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Question 11

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Question Which of the following is a functional area of operation? Answer
Packaging
Supply Chain Management
Shipping
Baking
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Question 12

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Question Which business function is performed by Accounting and Finance? Answer
Cost allocation and control
Taking sales orders
Benefits
Plant maintenance
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Question 13

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Question What are the computers, people, procedures, and software that store, organize, and deliver information in an organization? Answer
The CPU
The Process System
Information systems
Personnel systems
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Question 14

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Question Today’s managers are beginning to think in terms of business process. A business process cuts across which functional areas of operation?
Answer
Marketing and Sales
Supply Chain Management
Accounting and Finance
Human Resources
All of the above
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Question 15

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Question Information systems that can be designed so that functional areas of operation share data are called: Answer
Integrated information systems
Complete information systems
Non-middleware information systems
Linked information systems
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Question 16

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Question Analyses that attempt to predict the future sales of a product are called: Answer
Sales forecasts
Sales divining
Sales diving
Sales deriving
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Question 17

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Question Which of the following is an input to the Marketing and Sales...
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