Chapter 2 – Trends in Hrm

Topics: Human resources, Employment, Human resource management Pages: 2 (340 words) Published: March 7, 2013
Internal Labor Force - An organization’s workers (its employees and the people who have contracts to work at the organization).

External Labor Market - Individuals who are actively seeking employment.

High-Performance Work Systems - Organizations that have the best possible fit between their social system (people and how they interact) and technical system (equipment and processes).

Knowledge Workers - Employees whose main contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession.

Employee Empowerment - Giving employees responsibility and authority to make decisions regarding all aspects of product development or customer service.

Teamwork - The assignment of work to groups of employees with various skills who interact to assemble a product or provide a service.

Total Quality Management (TQM) - A companywide effort to continually improve the ways people, machines, and systems accomplish work.

Reengineering - A complete review of the organization’s critical work processes to make them more efficient and able to deliver higher quality.

Outsourcing - The practice of having another company (a vendor, third-party provider, or consultant) provide services.

Offshoring - Moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available.

Expatriates - Employees who take assignments in other countries.

Human Resource Information System (HRIS) - A computer system used to acquire, store, manipulate, analyze, retrieve, and distribute information related to an organization’s human resources.

Electronic Human Resource Management (e-HRM) - The processing and transmission of digitized HR information, especially using computer networking and the Internet.

Self-Service - System in which employees have online access to information about HRissues and go online to enroll themselves...
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Hrm Summary Chapter 2 Essay
  • Trends in Hrm Essay
  • Summary of HRM Chapters Essay
  • Hrm 500 Assignment 2 Essay
  • Hrm Chapter 1 Notes Essay
  • Chapter 2 Essay
  • Chapter 2 Essay
  • Trends in Hrm Essay

Become a StudyMode Member

Sign Up - It's Free